![]() If you think you have a case for a genuine exchange request then please contact us first before sending your order back to us as it may get declined and returned to you. So we are happy to exchange items, or provide a credit to be used for alternate purchases from Gearshop.Īny exchange request, may incur a handling charge to cover restocking, processing and resending of the alternate item. We make every effort to make sure our product descriptions are as detailed as possible, but we understand that sometimes, thing just don't fit as expected, or the colour just wasn't what you were expecting. If you have any queries or issues relating to your order, please don’t hesitate to contact us. We will do everything within our power to ensure that your goods arrive within a reasonable timeframe. Oversized or heavy items: 5-7 business days to all NZ addresses (excluding Chatham islands)Īustralia: 7–10 business days (metropolitan areas only).įrom time-to-time, there can be delays beyond our control.South Island rural or PO Box/Private Bag: 2-6 business days.North Island rural or PO Box/Private Bag: 3-7 business days.We aim to deliver your order within the following timeframes: New Zealand Rural addresses could take up to an additional 2 business days.Īt this time, we do not offer urgent delivery as a standard freight option, however if you require your order urgently, please contact us before ordering to ensure that we can meet your delivery timeframe. While in most cases this will happen within 24-72 hours, it can take up to 5 business days, depending on what is ordered.Īfter dispatch, delivery is normally overnight within the South Island and 1-2 business days within the North Island. We aim to process and dispatch your order as fast as possible. We cannot ship oversized or heavy items internationally.Shipping charges to other international destinations range between $37.99 and $45.$24.99 shipping on all Australian orders.We cannot ship oversized or heavy items to Chatham Islands.A $10 surcharge applies to Chatham Islands and Waiheke Island addresses.A $5 surcharge applies to all NZ rural or PO Box/Private Bag addresses.A shipping charge of up to $85 (North Island) or up to $95 (South Island) applies to each oversized or heavy item.Free NZ shipping on orders over $95, excluding certain oversized or heavy items, and today's hot deal.$6.99 standard shipping on all New Zealand orders under $95. ![]() Shipping ChargesĪll charges are in New Zealand Dollars. Please be aware that, in the event that a parcel goes missing, Gearshop will not be able to provide a replacement or refund where the courier is able to supply proof of delivery. We’re doing all that we can to get them to you as soon as possible.Īlso, due to COVID restrictions, depending on the alert/protection framework level in your area, contactless delivery may be required and couriers may leave parcels unattended on your property. The Edelrid Bulletproof Set has the lightweight, easy handling, and smooth clipping of a sport climbing quickdraw, but with a focus on resistance to rope-wear to prevent it becoming quickly worn after high rope abuse.Due to COVID restrictions and freight disruption, online orders may take longer than usual to arrive. Sport climbing, especially repeated working of a route, puts a lot of strain on a singular quickdraw for an extended amount of time. Its H-Shape construction also sheds weight without compromising strength, to provide as light a sport climbing quickdraw as possible. ![]() This steel insert sits where the rope comes into contact with the bottom 'biner (when climbing below the anchor, taking falls, and when lowering the lead climber) and is much more resistant to wear than standard 'biner construction material. As well as featuring an ergonomic design and keylock closure system for smoother and easier clipping, the Edelrid Bulletproof Set features a stronger steel-insert on the bottom 'biner to prevent premature wear. The Edelrid Bulletproof Set is a lightweight, high-performance quickdraw designed to last longer and take more abuse than ordinary sport draws.
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